HVAC Site - Professional HVAC Contractors Forum banner

1 - 12 of 12 Posts

·
Registered
Joined
·
5 Posts
Discussion Starter #1
Do you feel that your traditional-style hvac distributors are good at introducing, selling, and supporting new or unique products?

If not, how could they improve?

If so, what do you think makes them good?

Examples: The ecobee thermostat, wood burning boilers, or even mini-split heat pumps
 

·
Grilles & Registers
Joined
·
3 Posts
Do you feel that your traditional-style hvac distributors are good at introducing, selling, and supporting new or unique products?

If not, how could they improve?

If so, what do you think makes them good?

Examples: The ecobee thermostat, wood burning boilers, or even mini-split heat pumps
The distributor is either a small mom & pop or they have been bought up by the large "who cares" buyiing groups. In most areas the distributor is doing all they can to keep the doors open, the bigger guys have counter people that really don't care nor do they have any reason to support one product or another.
It really comes down to the manufacture to make their products standout!

I could be wrong...
 

·
Registered
Joined
·
1 Posts
That's precisely the reason so many contractors get their supplies online. I'm not going to tell the store names, but there's a few suppliers out there who are real guys who want your business and have both the tech support and good prices to win over a customer. Local stores simply stock pipes and fittings and when it comes to knowledge, they are "please call the manufacturer" guys.
 

·
Old and Grumpy
Joined
·
11 Posts
We have 4 suppliers here (Baker, Amsco, Solar, and Morrison) Three of them are pretty good, one is somewhat lackluster. Aces in Dallas also does two milk runs per week, and their staff is superb.
 

·
Registered
Joined
·
5 Posts
Try online . . .

That's precisely the reason so many contractors get their supplies online. I'm not going to tell the store names, but there's a few suppliers out there who are real guys who want your business and have both the tech support and good prices to win over a customer. Local stores simply stock pipes and fittings and when it comes to knowledge, they are "please call the manufacturer" guys.
It's a sign of the times, man. When you find that supplier who knows and cares, support him. He'll support you.
And don't be afraid or hesitant about finding him online. (I'm talking to my fellow "older guys" on this one.) While it feels less personal, it might be the only place to find the knowledgeable help you need (and deserve) that' s absent more and more in the live folks hired at a dollar-over-minimum wage to "man the counter."

_______________
Plumbing Boston is my life's work . . .
avoiding Jersey, where my wives lurk. ;)
 

·
Registered
Joined
·
1 Posts
Tired of Distributors?

We are Air Marketing Group and we give you the best of both worlds. The knowledge and expertise of large distributor with the personal support you get from a mom and pop shop. Also we have the option to purchase certain equipment on the web. Come take a look for yourself at www.amgair.com or give us a call toll free at 1-800-782-9175.
 

·
Registered
Joined
·
4 Posts
What are some good on line suppliers? Please give links
And I happen to be an old guy.
My company (Emergent Coils) specializes in replacement coils (mostly commercial and industrial). Since it's our exclusive focus, we are very knowledgeable on the subject. We are based near Denver, but most of our business is nationwide.

We serve a lot of contractors frustrated by the high prices and slow service of buying replacement coils from the manufacturer.
http://www.emergentcoils.com
 

·
Registered
Joined
·
3 Posts
For all minisplit products Ductlessaire has great prices on line set covers , brackets , and mini split equipment. Visit DuctlessAire.com and give them a call But I agree The big distributors are locked in with there buying groups and really don't work with a lot of new products that in the end save the contractor a ton of money..
 
1 - 12 of 12 Posts
Top