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Hello Everyone,

My name is Philip; I am a new community manager joining the site and working alongside Cricket.
Recently, VerticalScope acquired hvacsite.com from Escalate Media and we have taken over all webmaster duties for the Escalate Media team on hvacsite.com. We have been working very closely with the site staff on making sure this transition has been seamless and positive for everyone. The organization and leadership you are used to on the site every day will still be here as well as the spirit of the community everyone has helped to develop and maintain. There are very few changes expected to happen over the next few weeks while we work to settle in. To give you all a little idea of what we do and why we are here I have broken down some of the basic questions that I am sure most of you have.

Who are you, VerticalScope?

VerticalScope is a company of enthusiasts that supports both enthusiasts and professionals. We manage multiple online communities that work to engage users with a broad spectrum of themes and interests. Our focus it to continue the steady growth of these communities while working to maintain the passion and spirit that make each one unique. We know that working in the trades is not just a job but a big part of your lifestyle as well. From community management to the tech end of things our team brings the resources and experience to help the site continue to grow by raising the quality of the user experience.

Will you still maintain the same rules and practices on the site?

Yes, the site will still have the same rules and practices it has always had to help keep the environment progressive and professional. Membership will continue to be vetted and only allow verified Trade Professionals to maintain accounts on the site.

What are our intentions?

We bring reliability, support and the infrastructure needed to ensure that the community will be around for years to come. It’s our goal to work with the community and the board staff to help provide the resources required to give this community a broader reach. This works to attract new members to better the overall knowledge shared in the community. Over time the community grows further and becomes an even better resource of information on the subjects you love so much.


Will leadership change?

Cricket and Juan M will remain your primary community managers here. Continuity is an important focus for us; YOU as the membership of this community have helped to set the positive tone. New members are made to feel welcome and should want to continue to contribute to the growth of the site. The same Mods and Admins you have grown to appreciate will not change and will still be here to help you and keep the site clean and free of distractions. The VerticalScope team are primarily here to make sure the lights stay on and there are as few bumps in the road as possible. We recognize that each community is unique and having respect for this is paramount to us. Since the beginning the moderator team has established the unique rules and regulations that will continue. The community has also established a strong reputation that makes the site inviting and engaging to all users new and more experienced.


What am I here for?

My primary role is working with Cricket and Juan as the technical contact for the site. The community and moderation staff built the foundation and keep the roof from falling, I am part of the team keeping the lights on inside while we all enjoy the exchange of information and ideas. We will be on the forum checking in daily to make sure regular maintenance is all taken care of and keep things running smoothly from behind the scenes.

I do look forward to getting to know you all and this unique community better.

Thanks,

Philip
 
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